Privacy Policy 

Welcome to Horizon Health. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.horizonhealthspan.com, and when you communicate with us through SMS or other methods.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Date of birth
• Health-related information (as voluntarily submitted via forms or assessments)
• Any other information you voluntarily provide

b. Non-Personal Information

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on the site
• Referring URL

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Scheduling and managing appointments
• Providing and improving our services
• Sending reminders, updates, or promotional communications
• Responding to inquiries and customer service requests
• Analyzing website usage and improving user experience
• Complying with legal obligations

3. SMS Communications

If you opt in to receive SMS messages from us, we may send you appointment reminders, health updates, and promotional offers.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

You can opt out at any time by replying STOP to any SMS you receive from us.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information under the following limited circumstances:

• With service providers who assist us in operating our business (e.g., appointment platforms, email systems)
• If required by law, regulation, or legal process
• To protect the safety, rights, or property of Horizon Healthspan, our customers, or others

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt out of receiving marketing emails or texts
• Request a copy of the data we hold about you
• To make a request, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

• Horizon Health
• Website: https://www.horizonhealthspan.com
• Email: horizon.health@horizonhealthspan.com
• Phone: 903-481-1184